We are adhering to all appropriate health and hygiene standards in line with guidance from the World Health Organization. We are maintaining the highest standards of hygiene at all of our physical locations and ensuring our people only report for work if they are fit and healthy.

Avoid harsh solvents such as alcohol, acetone, and oil, which could harm the exterior of your bag.
Our bags are made of high quality material and are easy to maintain. They should be dusted with a dry or slightly damp lint-free cloth and mild soap.
Be cautious when wearing denim and other dark fabrics, as they can transfer onto the lighter colored bags.

Machine-washable gentle cycle alone with cold water and gentle detergent. Let the hat or visor air dry or hang it up.

After years of research and material testing, we decided to produce bags with high quality vegan or synthetic leather. This material helps the bags keep their shape, increases their water resistance and makes the bags more durable for outdoor activities.

We currently ship to Canada  and the shipping cost will be calculated at the checkout.
If you would like us to ship our product to your address that is not in the United States or Canada please contact support@niceaces.com. We will be happy to help.

You’ll be able to see order details and shipping information for all your orders. After your order ships, we’ll email you with your tracking information. You’ll also be able to see it in your order history. If you need help for further information or questions please contact our customer service at support@NicceAces.com.

If your original purchase is new and unused, you can exchange one item for another.  Please contact us at support@NiceAces.com

If you wish to return your item, please drop us a message and we will be happy to help.

Unfortunately, we cannot ship to PO Box addresses at this time, any orders made to such an address will be refunded.

We take pride in our products and perform quality control checks during production and before shipping.  We value feedback from our customers and would love to hear from you.  If you are not fully satisfied with your purchase, please reach out to us at support@NiceAces.com and we will be glad to help find you a solution.

Prior to shipment, order processing normally takes 24 – 48 hours.  Shipping via UPS Ground within the contiguous United States takes 1 – 5 days.  Shipping by UPS to Alaska and Hawaii takes 3 – 7 days.  We also offer express shipping at checkout at additional cost.