TERMS AND CONDITIONS OF SALE
Version dated May, 1st 2021
Please note that orders that are placed on Friday through Sunday will be processed on Monday. NiceAces is not responsible for lost items once a package has been delivered.
These General Terms and Conditions of Sale (the “Terms and Conditions”) govern the sale of merchandise by NiceAces LLC (“NiceAces” or “we”) through the U.S. section of NiceAces.com (the “Website”). The sale is available only for purchases exclusively within the United States.
DIRECT WEBSITE ORDERS
In order to process the order placed through the Website, you must select the product you wish to buy and click the “Add to Shopping Bag” button. The selected products will then be included in the “Shopping Bag” and the order can be placed by filling out the order form and affirmatively accepting these General Terms and Conditions of Sale. Prior to submitting the order, you are required to verify the accuracy of the information provided and make the necessary corrections. The Order is submitted when you click the “Place Order” button. After placing an order, within twenty-four (24) hours, you will receive an automatic e-mail confirmation from us acknowledging that we have received your order. Please note that clicking the “Place Order” button does not mean that your order has been accepted and purchase completed. Your order constitutes an offer to us to buy a Product. Upon receipt, the order will be submitted to NiceAces for processing and may not be changed or cancelled by you except as expressly provided in these Terms and Conditions or as required by applicable law. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you a second e-mail that confirms that the product has been dispatched and which contains the relevant tracking number (the “Order Confirmation”). The Order Confirmation will also list each Product being dispatched and the final price (inclusive of taxes, shipping and handling charges). The contract between us will only be formed when we send you the Order Confirmation. The Contract will relate only to those Products whose dispatch we have confirmed in the Order Confirmation. NiceAces also reserves the right to require verbal confirmation of orders. If we request verbal confirmation of an order, you will be required to give confirmation of the order by phone and email confirmation will not be sufficient. NiceAces files for its own records evidence of all transactions between NiceAces and its customers. Download and file for your own records these General terms and Conditions and the Order Confirmation. In the event of a dispute between NiceAces and one of its customers relating to a transaction conducted on the Website, you agree that the data recorded by NiceAces shall be treated as evidence of the details of the transaction.
The images of the products on our Website are for illustrative purposes only. Although we have made every effort to display the colors accurately, we cannot guarantee that a device’s display of the colors accurately reflects the color of the products. Your products may vary slightly from those images. Accordingly, NiceAces shall not be liable for any error or inaccuracy in the photographs or graphical representations of NiceAces products displayed on the Website. If you have any questions about the products, you may contact the customer service department by emailing support@niceaces.com, or by “contact us” section of the Website.
Orders may be placed for personal use only, any commercial use excluded. NiceAces has the right to cancel any order placed by you in the event you have been involved in a dispute concerning a prior order, or if NiceAces has reasonable grounds to suspect that you have violated these Terms and Conditions, or are or appear to be engaged in fraudulent activities or appear to be purchasing products other than for personal use as permitted by these Terms and Conditions. NiceAces has the right to refuse any order at its discretion.
PRE-ORDERS
Some products identified on the Website may be available for pre-order. Subject to the conditions provided for herein and to the conditions mentioned on the Website page of the products available for pre-order (delivery period and delivery options), pre-orders will be governed by the same processes and conditions as those applicable to Orders. In case of a mixed order consisting of currently available products and pre-ordered products or in case of a pre-order of several products with different delivery dates mentioned on the Website, the latest delivery date will be applicable to the entire pre-order. At the time of a pre-order, NiceAces will obtain a credit authorization from your card issuer equal to the entire amount of the purchase. Once the pre-ordered product is ready to ship, NiceAces will process the purchase transaction by charging your credit card and send you an Order Confirmation. If your credit card is declined when NiceAces attempts to take payment, you will be contacted by Customer Service to make alternative payment arrangements acceptable to NiceAces. If no such arrangements are made promptly, the pre-order will be cancelled. Due to production constraints, NiceAces might have to cancel a pre-order, in whole or in part. NiceAces will inform you of such cancellation without undue delay, will cancel any authorization against your credit card and your credit card will not be charged.
AVAILABILITY
NiceAces reserves the right to change the assortment of items offered on the Website from time to time without prior notice to the customers. NiceAces will not be liable if any product is out of stock or otherwise unavailable.
In the circumstance that any product you select becomes unavailable after we send an Order Confirmation of the order, the customer service unit will inform you by phone or e-mail as soon as possible. You will have the option to choose another product or cancel your order, unless the order which was made was a multiple order, in which case the customer service unit will inform you by phone or email of which part of the order will still be shipped. You will only be charged for the part of the order which is shipped and may then choose another product to replace the unavailable product, which will be processed as a separate order.
PRICES AND PAYMENTS
The prices of NiceAces products are indicated in U.S. dollars, excluding taxes and shipping costs. NiceAces charges state, county and local sales tax as required by applicable law.
NiceAces reserves the right to modify the price of products offered on the Website at any time without prior notice to you. You will be charged the prices displayed on the Website at the time the order was confirmed by you by clicking on the “Place Order” button.
You are responsible for the costs incurred when using the Website in connection with placing an order with us (cost of internet access, telephone costs).
NiceAces reserves the right to correct any errors or inaccuracies on the Website or to cancel orders if any such information is inaccurate. Subject to availability as noted above, you are obligated to pay for any order placed on the Website immediately upon clicking the “Place Order” button. The amount of the purchase price of the products ordered by you will be blocked on your credit or debit card but your credit or debit card will only be charged upon shipment of the products to you. We only accept payment by credit and debit cards. All orders are payable in U.S. dollars. Please note that your order must contain a U.S. delivery address. Orders with a shipping address other than a U.S address will not be processed. Your credit or debit card will only be charged when your order is dispatched. If any of the products in the order is unavailable, NiceAces will only charge the price, taxes and shipping costs for the products available.
RESERVATION OF TITLE
Products ordered by you will remain the property of NiceAces until NiceAces has received full payment thereof and you hereby grant a security interest in such products until full payment has been received. If there is any problem with payment, you are responsible to return the goods received to NiceAces immediately upon request.
DELIVERY ZONE
Products purchased via the Website may only be delivered within the Continental United States, Alaska, and Hawaii, and we specifically exclude Puerto Rico, Guam, and all other U.S. possessions and territories.
The products will be shipped to the delivery address specified during the ordering process. You may specify a single address for each order. Please note that PO Boxes, freight forwarders, hold for pickup locations and Hotel addresses may not be used for the delivery of our products.
SHIPPING
During the ordering procedure, NiceAces will inform you of the standard time required for delivery and the various forms of delivery available for the goods purchased. You will be asked to select the shipping method as a part of the ordering procedure. Delivery costs depend on the value of the order and the delivery service chosen. NiceAces reserves the right to divide the order into partial shipments. In this case, your credit or debit card will only be charged for a single shipment.
NiceAces stands by all of our products. For full-price merchandise shipped within the USA, we offer easy returns or exchanges within 15 days of purchase delivery. Items returned outside this period will not be accepted.
PROBLEMS OF DELIVERY
Any failure to deliver or a delivery exceeding Fourteen (14 ) business days from the shipment date or any discrepancy between ordered and delivered products should be promptly reported to our customer service department by emailing support@niceaces.com.
